COOLSOFT shall provide IT Services to serve all Customers of DIR throughout the State of Texas under this Contract. We shall use our best efforts to ensure that potential Customers are made aware of the existence of this Contract. Please click on the following links for more information on this Contract.

Welcome to COOLSOFT page for IT Staff Augmentation Contract (ITSAC) with Department of Information Resources, State of Texas. If you need additional information, please do not hesitate to contact us.

Our Contract Award number is DIR-CPO-5722.

1. DIR Cooperative Contracts Program – This link provides details on streamlined DIR cooperative purchasing program for Texas state and local government, public education, and other public entities in Texas, as well as public entities outside the state.
2. Product and Service Specification – Following link provides details on product and services offered under this contract.
   1. IT Staffing Services Titles – Comprehensive Descriptions
   2. ITSAC link – https://dir.texas.gov/cooperative-contracts/it-staffing-services?id=13 (DIR contract number DIR-CPO-5722)
3. Contract Pricing – This links to a document that contains Pricing details for “Legacy”, “Core”, and “Emerging” technology positions in different Job Categories for various skill levels under this Contract.
4. Subcontractors – This links to a document containing subcontractor details being used under this Contract.
5. How To Order Services – Instructions for obtaining quotes and placing Purchase Orders (Required – reference DIR contract number) – Must reference that the contract number must be listed on the PO and state the contract number DIR-CPO-5722: Click on “+” against:
   1. ITSAC Request for Resumes Solicitation
   2. ITSAC Statement of Work (SOW) Solicitation
   3. ITSAC Reference Documents
6. Contact and Escalation Information – This link contains COOLSOFT contact information for 24 hour escalation on any situation that requires immediate attention under this Contract.