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State and Local government
Since 2001, Coolsoft has partnered with state and local governments to provide tailored technology solutions. Focusing on sectors like Health & Human Services, Transportation, and Revenue, we help agencies streamline operations, improve services, and meet the unique needs of their communities.
Since 2001, CoolSoft has been a trusted technology partner for state and local governments, delivering innovative solutions that transform public services. Our deep expertise in government operations allows us to modernize legacy systems, automate complex workflows, and implement secure platforms that improve efficiency and citizen satisfaction.
We specialize in mission-critical systems for health and human services, public safety, transportation, and revenue management—ensuring compliance with federal and state regulations while reducing costs. From AI-powered fraud detection to cloud-based case management, our solutions are designed to meet the unique challenges faced by government agencies today.
With a proven track record across 20+ states, we help governments leverage emerging technologies to enhance transparency, accelerate service delivery, and build public trust. Whether it’s streamlining Medicaid eligibility, modernizing DMV systems, or deploying smart city infrastructure, we provide end-to-end support from strategy to implementation.
State & Local Government Services
Health & Human Services (HHS)
At CoolSoft, we modernize critical systems like Medicaid, Supplemental Nutrition Assistance Program (SNAP), and Temporary Assistance for Needy Families (TANF) to deliver benefits faster and more efficiently. We use advanced technologies to improve accuracy, reduce fraud, and streamline eligibility processes.
● System Modernization– Revamping legacy systems to improve processing times and service delivery.
● AI-powered Eligibility Verification–Using AI to automatically verify eligibility, reducing errors and fraud.
● Fraud Reduction & Accuracy– Implementing AI and automation to improve accuracy by 30% and reduce fraud.
● Streamlined Benefits Delivery– Ensuring faster and more efficient delivery of benefits like food assistance and healthcare.
Child Support Enforcement
At CoolSoft, we modernize and automate child support enforcement systems to ensure efficient case management and timely payment processing. We provide integrated solutions that offer real-time payment tracking and support interstate case management and compliance..
● Automated Child Support Portals: – Implementing portals for real-time payment tracking, making the process more transparent and efficient.
● Interstate Case Management: – Integrating systems to manage cases across state lines, ensuring compliance with regulations.
Content & Document Management
we provide advanced solutions to enhance public safety and streamline justice systems. Our AI-driven technologies help law enforcement agencies with body camera analytics and incident reporting, while our court case management systems significantly reduce case backlogs.
● Body Camera Analytics & AI-Driven Incident Reporting:Leveraging AI to analyze body camera footage and automate incident reporting for law enforcement.
● Court Case Management Systems:Reducing court case backlogs by 50% through automated and efficient case management.
